The terms "We"/"Us"/"Our"/"NGO" individually and collectively refer to PORIBES and the terms "You"/"Your"/"Yourself" refer to the users.
We at PORIBES respect your concerns about privacy and value the relationship we have with you. We are committed to the ethical collection, retention and use of information that you provide to us about yourself ("Personal Information") on this site www.poribes.in ("Site"). This policy describes the types of personal information we collect, how we may use that information and with whom we may share it when you visit our site or use our services (collectively the "Services"). Our Privacy Policy also describes the measures we take to protect the security of the information. In addition, we describe the choices you can make about how we use the information you provide to us. We also tell you how you can reach us to update your contact information, remove your name from our mailing lists, or answer any questions you may have about our privacy practices.
We maintain full confidentiality of all donors and contributors on our mailing and email lists, which will neither be sold to nor exchanged with any other organization or commercial enterprise, and we honour donor's opt-out choices in our mail, email, phone and othersolicitations.
To assure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the not-for-profit organisations and causes they are asked to support, we assure the following:
• To be informed of our mission, of the way PORIBES intends to use donated resources, and of its capacity to use donations effectively for their intended purposes
• To be informed of the identity of those serving on PORIBES governing board, and to expect the board to exercise prudent judgment in its responsibilities
• To have access to PORIBES most recent financial statements
• To receive appropriate acknowledgment and recognition
• To be assured that information about their donations is handled with respect and with confidentiality to the extent provided by law
• To expect that all relationships with individuals representing PORIBES to the donor will be professional
• To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors.
What information we collect
We seek your personal information when you make a donation, request a communication from us, register for an on-ground event, pledge support to our work and campaigns and apply for working or volunteering with PORIBES. This information may include name, amount donated, address, telephone number, donor comments, e-mail address, and any other personal information provided to us ("Donor Data"). This information may be sought over the phone, through the website, via email or by the means of face-to-face interaction. You may choose to provide personal information either by phone, mail or on our Site. Certain areas and features of our Site and Services may require registration. To register, you must provide your name, address, email address, login and password.
Information from Payment Processors and Other Service Providers: Payment processors allow donors to give electronically using a payment services account, a credit card, or other payment method. These processors collect certain information from donors, and you should consult their privacy policies to determine their practices. We will make all earnest attempts to honour your privacy.
How we use that information
Donor Data may be used for these kinds of purposes:
• Distributing receipts and thanking donors for donations
• Informing donors about upcoming fundraising and other activities of PORIBES
• Internal analysis, such as research and analytics
• Record keeping
• Reporting to applicable government agencies as required by law
• Surveys, metrics, and other analytical purposes
• Other purposes related to the fundraising operations
Refunds and Cancellations
• No refund/cancellation for the donated amount by any donor will not be entertained, the online donations through the online payment gateway.
• No cash or refund of money will be allowed.
• If any in-kind support received by the donor from any where the material will be reached to the poorest of the poorer communities.
• once received the donation for a cause will not be refunded to the donor. No cancellation to be made. The donation will be used for the community development, children education or women's empowerment.
We take the utmost care to process donations as per the instructions given by our donors, online and offline. However, in case of an unlikely event of an erroneous donation, we will respond to the donor within 7 working days of receiving a valid request for refund from the donor.
The timely refund of the donation will depend upon the type of credit card/banking instrument used during the transaction. The donor will have to send us a written request for a refund within 2 days of making the donation along with-
• Proof of the deduction of the donation amount.
• In cases where the donation receipt has already been issued to the donor, the donor will have to return the original receipt to us at our office address.
• If the tax exemption certificate is already issued, then we are sorry but we will not be able to refund the donation. However, in case of a valid refund request due to any error on our part, we will refund the donation and bear the costs of the same.
If the donor doesn't write within two days, then refund is not possible.
Other Disclosures
We may disclose information when required by law; when needed to protect our rights, privacy, safety, property, donors, or users; and when necessary to enforce our terms of service.
Security
We are committed to protect donor's personal information from unauthorised access, alteration, disclosure or destruction. Among other things, we undertake a range of security practices, including measures to help secure web access to sensitive data and undertake efforts to address security vulnerabilities for various tools and databases.
Updates to This Privacy Policy
We may change or update portions of this Privacy Policy at any time and without prior notice toyou. Please check back from time to time so you are aware of any changes or updates to the Policy. You may reach us if you have any queries about any changes made to our practices.
Links to the other sites
Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.
Contact us
If you have any questions about this Donor Privacy Policy, then please contact us at poribes2021@gmail.com.
Also if you would like us to update your contact information or remove your name from ourwebsite registration, or if you have any questions about our information practices or any suggestion, please contact us by visiting www.poribes.in or You can write to us at:
PORIBES FOUNDATION
14, KABI SUKANTA SARANI
BIRATI, KOL - 51
REG, NO. - IV - 190200240 / 2021
Phone: +91 9830400922 . 8013873885
Email: info@poribes.in